Phone Sparess Return & Refund Policy

1. Return & Replacement Policy
We offer a 7-day Return & Replacement Window starting from the date of delivery, under the following conditions:

✅ Eligible Reasons for Return or Replacement:
Damaged Product: Received item is physically damaged.

Incorrect Product: Product received is not what was ordered.

Defective Product: The product does not function as intended.

Incomplete Order: Missing components or accessories.

🚨 Important Requirements:
Warranty Sticker: Must be intact and untouched. Removal voids return/replacement eligibility.

Unboxing Video: A clear video must be recorded while unboxing the package to serve as return proof.

2. Non-Returnable Conditions
Return or replacement will not be accepted in the following cases:

Wrong model or item ordered.

Product tampered during self-installation.

Damage caused during repair or mishandling.

No unboxing video provided.

Change of mind after delivery.

Item no longer needed or found cheaper elsewhere.

3. Product-Specific Return Notes
Front & Back Cameras: Replacement only; no returns.

LCD Display Combos: Replacement only; no returns.

Back Covers: Non-returnable and non-replaceable.

iPhone Converters: No return, replacement, or refund applicable.

Display Images: Actual product may slightly differ from display image. However, the model and functionality will always match the product title and description.

4. Return Process
To initiate a return:

Log in to your Phone Sparess account.

Go to the Account section and select your order.

Click on Return and choose the reason for return.

Return Method:
Customers may need to return the item via India Post, depending on courier availability.

Once received and verified, refund + India Post charges will be issued.

Returns via other couriers are accepted but shipping charges will not be reimbursed.